Last Updated: May 2026

At Sahl Shop (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Company Information

Sahl Shop is operated by Platinum Co., a Saudi Arabian company specializing in customized printing, branding, signage, and event production services.

Company Name: Platinum Co.
Brand Name: Sahl Shop
Website: https://www.sahlshop.com
Email: info@sahlshop.com
Location: Jeddah, Kingdom of Saudi Arabia
Commercial Registration: 4030459621
VAT Number:311219694100003
Maaroof: 353622

Information We Collect

Personal Information

When you place an order, contact us, or create an account, we may collect personal information including:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Company information
• Payment details
• Uploaded artwork or files
• Order history

Device & Technical Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Time zone
• Operating system
• Referring websites
• Website activity and browsing behavior
• Cookies and tracking technologies

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Provide customer support
• Send order confirmations and updates
• Verify transactions and prevent fraud
• Improve website performance and user experience
• Analyze customer behavior and website traffic
• Send promotional offers and marketing communications
• Respond to inquiries and requests

Marketing Communications

By providing your contact information, you may receive:

• Promotional emails
• SMS notifications
• WhatsApp messages
• Marketing offers and updates

You may unsubscribe from marketing communications at any time through:

• Email unsubscribe links
• Contacting customer support
• WhatsApp opt-out requests

Order-related communications may still be sent even if marketing messages are disabled.

Cookies & Tracking Technologies

Sahl Shop uses cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Save shopping cart information
• Analyze website traffic
• Personalize content and advertisements
• Measure advertising performance

Third-party services such as Google Analytics, Meta Pixel, and advertising partners may also use cookies and tracking technologies.

Users may disable cookies through browser settings, although some website features may not function properly.

Payment Security

Payments are processed through secure third-party payment providers.

Sahl Shop does not store full credit card or sensitive payment information on its servers.

We implement appropriate security measures to protect customer information against unauthorized access, misuse, or disclosure.

H2 Sharing Your Information

We may share limited customer information with trusted third parties only when necessary for:

• Payment processing
• Shipping and delivery
• Website analytics
• Marketing services
• Fraud prevention
• Legal compliance

Third parties may include:

• Payment gateways
• Courier companies
• Website hosting providers
• Analytics providers
• Advertising platforms

We do not sell customer personal information to third parties.

Data Retention

We retain customer information only for as long as necessary for:

• Order fulfillment
• Customer service
• Legal obligations
• Tax and accounting requirements
• Fraud prevention
• Business operations

After this period, information may be securely deleted or anonymized.

Customer Rights

Customers may request to:

• Access their personal information
• Correct inaccurate information
• Update account details
• Delete personal information where legally permitted
• Withdraw marketing consent

Requests may be submitted through our customer support channels.

International Data Transfers

Some third-party service providers may process customer information outside the Kingdom of Saudi Arabia while maintaining appropriate security and confidentiality standards.

Do Not Track Signals

Please note that our website may not respond to “Do Not Track” browser signals due to limitations in current technology standards.

Protection of Minors

Our website and services are intended only for individuals aged 18 years or older.

We do not knowingly collect personal information from minors.

Intellectual Property & Uploaded Files

Customers are responsible for ensuring they have legal rights to all uploaded files, artwork, logos, trademarks, and designs submitted through the website.

Sahl Shop shall not be responsible for copyright or intellectual property violations caused by customer-submitted content.

Security Measures

We implement reasonable administrative, technical, and organizational measures to safeguard personal information, including:

• Secure website protocols
• Restricted access systems
• Payment security technologies
• Monitoring against unauthorized access

However, no online transmission or storage system can be guaranteed as completely secure.

Changes to This Privacy Policy

Sahl Shop reserves the right to modify or update this Privacy Policy at any time.

Any changes become effective immediately upon publication on the website.

Customers are encouraged to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Sahl Shop
Website: https://www.sahlshop.com
Email: info@sahlshop.com
Phone: 00966543435900

Business Hours:
Sunday to Thursday
9:00 AM – 6:00 PM (KSA Time)